Kristen Carter

UX Designer

Hi there! I’m a senior UX designer/gamer/cat person based in Los Angeles who specializes in making sense of large, messy datasets.

Resume

April 2015 - Present
User Experience Designer
Getty |

Museum and Research institute for art enthusiasts and scholars

  • Lead UX research and design for the museum and research collections, integrate our brand and component library, design new features, and improve existing ones.
  • Work closely with development teams to understand technical constraints, communicate user needs, and ensure pixel-perfect implementation of designs.
  • Design and run usability tests, and combine the results with stakeholder input to synthesize a cohesive report with actionable improvements.
  • Designed the UX/UI for Getty Animal Crossing App, increasing visits by 200%.
  • Mentored two interns and manage a UX designer, growing and empowering the team and defining the UX process.
  • Lead team experiments, facilitate project planning and retrospectives, improving cross-team collaboration.
  • Lead team brainstorming sessions, building alignment while producing use cases, user stories, and user and business requirements.
  • Advocate for and organize team-building activities, offering myself as a soundboard for my colleagues, keeping up morale at stressful times.
  • Created the DEAI task force process standard for my department and championed change at the department and institutional levels.
July 2010 - April 2015
Senior Analyst
Stauffer Inc. |

Creative consulting agency for web and mobile

  • Designed the user experience for 50+ clients, utilizing user stories, ideation, wireframes, site maps, and design comps.
  • Led UX research and design working closely with cross-functional teams and client stakeholders, presenting insights and findings
  • Expanded an internal, developer-utilized design library by creating components and iconography for our website and marketing materials. Designed branded newsletters, web ads, and internal pitch decks for potential clients.
  • Mentored and assigned tasks to the QA team. Collaborated with developers, and created an efficient workflow between QA, design, and software teams.
  • Worked closely with senior management and clients to communicate the status of projects and set expectations via reports and live demos.
August 2012 - August 2016
Artist / Designer
Imgur |

Image hosting/sharing, and social community for millennials

  • Designed imgur’s corporate mascot, which was voted into use by millions of users.
  • Designed company event fliers, merchandise (T-shirts, posters, and mugs), and user trophies and achievements.
  • Designed content and layouts for the 404 and over-capacity pages.
July 2008 - July 2010
Graphics Manager
FunMobility |

Mobile marketing agency

  • Designed and produced original mobile user interfaces, themes, and skins based on current market trends for AT&T, T-Mobile, Sprint, Virgin US, and Verizon.
  • Managed a team of artists to generate graphic mobile content on a tight, client-based timeline.
Sept 2005 – July 2008
Storefront Lead
Infospace |

Games, content, and storefronts for web and mobile

  • Managed the launch of a high-profile web storefront as well as mobile storefront applications, and mobile games across hundreds of handsets.
  • Coordinated with developers and allocated resources to perform functional compatibility testing.
Feb 2004 – Sept 2005
Associate Lead
Vivendi Universal Games |

Video game publisher for console and PC

  • Represented the company and fielded media inquiries regarding current projects at E3 (2004, 2005) and Wizard World (2005).
  • Promoted to Associate Lead after exceeding quota by over 300%. Greatly surpassed deadline expectations while working closely with project leads to coordinate workloads.
Tools
  • Figma, Sketch, Adobe XD
  • Miro, AirTable, StoryBook
  • UserTesting.com
  • OptimalWorkshop
  • Trello, Jira, Google Docs
  • Adobe PS & Illustrator
Methodologies
  • Human-centered design
  • Goal-centered design
  • Design thinking
  • Qualitative & quantitative research
UX Skills
  • Defining UX strategy for products & features
  • Leading user interviews
  • Prototyping & usability testing
  • Synthesizing research data into problem statements & key findings
  • Quality assurance for web, mobile, & video games
  • HTML & CSS
Team Skills
  • Collaborating with & leading teams
  • Interfacing with clients & stakeholders
  • Working closely with software development
  • Project management for small teams
  • Defining workflows for cross-functional teams
Presentations
  • 2020 - IIIF Week: Museums Showcase, MCN
    Animal Crossing Art Generator
  • 2020 - OpenText Media Management Monday
    Animal Crossing Art Generator
  • 2020 - IIIF Museums Community Group
    Animal Crossing Art Generator
  • 2019 - IA Conference
    Data Through Space and Time: A case study in designing for event-based linked-data
Something fun

I was a contestant on Wipe-Out and Idiot Test and a three-time GifItUp champion (2016, 2017, 2018).